Privacy Policy

Last Updated: May 21, 2024

This Privacy Policy explains the practices of Metro Travel LLC | Dorival Gonçalves Sole MBR, located in Miami, FL, email: compras@drmilhas.com.br, phone: +1 (954) 889-4349, regarding the collection, use, and disclosure of information we collect when you use our website (https://drmilhas.com.br/sell-my-miles/) (the “Service”). By accessing or using the Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Policy, please do not access or use the Service.

We may update this Privacy Policy at any time without prior notice. The revised Policy will be posted on the Service and will become effective 180 days after publication. Continued access or use of the Service after that date constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.

Information We Collect

We may collect and process the following personal information from users:

• Name
• Email
• Phone number

How We Use Your Information

We use the information we collect for the following purposes:

• Collecting customer feedback
• Managing customer orders

If we intend to use your information for any other purpose, we will request your consent and will only use your information after receiving your consent, and only for the purposes for which consent was granted, unless required by law.

Retention of Your Information

We retain your personal information for 5 days after users close their accounts or for as long as necessary to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. Certain information may need to be retained for longer periods for legitimate purposes, such as legal compliance, recordkeeping, enforcement of legal rights, or fraud prevention. Residual anonymous and aggregated data, which cannot identify you directly or indirectly, may be stored indefinitely.

Your Rights

Depending on applicable law, you may have the right to:

• Access and correct or delete your personal data
• Receive a copy of your personal data
• Restrict or object to the processing of your data
• Request that we transfer your personal data to another entity
• Withdraw any consent you have provided
• File a complaint with a regulatory authority

To exercise these rights, please contact us at compras@drmilhas.com.br. We will respond in accordance with applicable law.

Please note that if you do not allow us to collect or process the necessary personal information, or if you withdraw consent for processing, you may not be able to access or use the services for which your information is required.

Cookies and Tracking Technologies

For more information about our use of cookies and your choices regarding tracking technologies, please refer to our Cookie Policy.

Security

We take the security of your information seriously and use reasonable measures to prevent loss, misuse, or unauthorized alteration of the information under our control. However, due to inherent risks, we cannot guarantee absolute security. Any information you provide is at your own risk.

Complaints / Data Protection Officer

If you have any questions or concerns regarding the processing of your information, please contact our Data Protection Officer at:

Metro Travel LLC |
Dorival Gonçalves Sole MBR
1309 Coffeen Ave Ste 1200
Sheridan, WY 82801

Email: compras@drmilhas.com.br
Phone: +1 (954) 889-4349

We will address your concerns in accordance with applicable law.